11th January 2011
When we founded ATI in 1974, we began training about 200 technicians a week in drivability and under hood services. Profit really matters these days because the motoring public expects a lot of perks while servicing their cars. One perk they don’t think m...
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07th January 2011
Most shops with low ARO do not have a measurement or quality control system for their courtesy checks. You should expect 75 percent of your daily car count to receive a complete courtesy check, if you inspect the forms being attached to your hard copy. As...
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06th January 2011
Learn your daily count ‘sweet spot’
Many owners spend too much time focusing on increasing car count and not getting the people who love you and spend money. We all have a sweet spot in our daily car count where gross profit is maximized, and you bette...
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06th January 2011
The reason some shop owners always make money regardless of sales is they have low overhead. Typically, the reason most shops go out of business is based on multiple problems happening all at once. It usually is not just one thing. Multiple problems occur...
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